For specific COVID-19 information and instructions from relevant authorities in Australia (including on travel and quarantine exemptions) and in the French Pacific, please consult our front page at https://noumea.consulate.gov.au/nmea/home.html.
The Australian Department of Home Affairs does not have an office at the Australian Consulate-General in Noumea and the Australian Consulate-General in Noumea does not process Home Affairs enquiries or applications. Information on visas, immigration, citizenship and border protection (including customs) is available on the website of the Department of Home Affairs (Home Affairs – www.homeaffairs.gov.au).
Home Affairs advises you should not book flights or make travel commitments until you have an appropriate visa to travel to Australia. Home Affairs further advises it will not be liable for any financial loss incurred by clients whose visa application was finalised later than expected or where an application is unsuccessful. Home Affairs also recommends foreign travellers hold a passport valid for at least six (6) months.
Australian citizens must travel to Australia on an Australian passport.
Please note TTServices Noumea (Home Affairs Visa application and information centre) is currently closed. For urgent requests, please email Home Affairs services in Suva ([email protected]) in English and mark your email as URGENT. Home Affairs Suva recommends enquirers to identify themselves in their email and to provide a clear explanation of their situation and request as well as, if applicable, a scan of their passport and of any other relevant document (application details, visa grant details, etc.) to allow Home Affairs Suva to best consider the enquirers' request. Home Affairs Suva advises they will not respond to emails if they are unable to identity an enquirer.
Home Affairs also provides the following advice to assist with enquiries:
- Please consult the Australian Government COVID-19 travel restrictions and information for Australian travellers and visa holders.
- Foreign travellers must enter Australia on a visa appropriate to their circumstances. To find the visa appropriate for your travel purpose, please check the Visa-Finder options online.
- People travelling to Australia for medical treatment or to support someone needing medical treatment, must travel on a Medical Treatment Visa, which is only available as an online application.
- European Union nationals, including French passport holders, may be eligible to an eVisitor visa 651 for travel to Australia for tourism or business visitor purposes for up to 3 months at a time within a 12-month period, or may be eligible to a Visitor (subclass 600) visa for travel to Australia for tourism or business visitor purposes for up to 3, 6 or 12 months and fees apply for Visa600.
- For transits through Australia, you may be eligible to transit without a visa, depending on your nationality and the length of your transit time. For more information, see Transit Without A Visa eligibility. If you are not eligible to transit without a visa, you will need to apply online for a Transit visa.
- Diplomatic passport holders travelling to Australia to attend meetings can apply online as “Government official travelling on official business” for a Visitor Visa - Business Visitor Stream 1415. Application forms must be accompanied with a Third Person Note (TPN) as well as scans of passports and itineraries. Home Affairs will accept emailed applications and process them only if they are accompanied with a TPN. Completed applications can also be emailed, with all relevant attachments, to [email protected]. For transits through Australia, diplomatic passport holders may be eligible to transit without a visa, depending on the nationality and the length of transit time. For more information, see Transit Without A Visa eligibility. If you are not eligible to transit without a visa, you will need to apply online for a Transit visa.
- If you are not eligible to apply for an online visa and need to travel to or transit through Australia, please check the Visa Support online or contact Home Affairs services in Suva ([email protected]).
- Australian citizenship information is available on the Home Affairs website for Australian citizenship by descent or for Australian citizenship for children adopted outside Australia. If you require further proof of your Australian citizenship, you will need to apply online for evidence of your Citizenship: please click on the following link (https://immi.homeaffairs.gov.au/citizenship/certificate) for further information and how to proceed.
- For customs information (entering and leaving Australia by air or sea, including arrival policies, what you can bring, duty-free and tourist refund scheme), please check out the Australian Border Force online information.
For any other information or assistance, please check the Visa Support online or contact Home Affairs services in Suva ([email protected]). The Australian Department of Home Affairs does not have an office at the Australian Consulate-General in Noumea and the Australian Consulate-General in Noumea does not process Home Affairs enquiries or applications.