For urgent consular assistance outside of our office hours, please call +687 27 24 14 and follow the prompts to be connected to the 24/7 Consular Emergency Centre in Canberra. Canadian citizens can also alternatively contact the 24/7 Canadian Emergency Watch and Response Center in Ottawa (email: [email protected] – phone +1 613 996 8885 with call collect accepted where available).
We do not manage enquiries relating to visas or entry-exit requirements to Australia (Australian Department of Home Affairs), New Caledonia or Wallis-and-Futuna, or Canada and we are unable to escalate applications or issues with the authorities in Australia, New Caledonia and Wallis-and-Futuna, or Canada.
Welcome to the Australian Consulate-General in Noumea
The Australian Consulate-General in Noumea is Australia’s official diplomatic mission in New Caledonia. The Consul-General is also accredited to Wallis and Futuna and is the representative to the Pacific Community (SPC).
Opening hours are from 9am to 4pm Monday to Friday (except public holidays).
Australian Passports - Australian customers should lodge their passport applications at their nearest Australian mission: if you lodge your passport application with another mission, you may be at risk of further delays, including for the delivery of your passport, and associated costs, as new passports are automatically sent to the post where they were lodged and redirections cannot be easily facilitated. Please allow a minimum of six weeks to receive a new passport once a completed application has been received and payment has been taken. You may be eligible for a mailed-in adult renewal application under specific conditions.
Visas for and travel to Australia (Home Affairs) - French nationals with a valid French passport are generally eligible to apply online for an eVisitor visa. Australian citizens must travel to Australia on an Australian passport.
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