Outside of consular, passport and notarial services, which are provided by the Australian Consulate-General, we are unable to provide further information than is outlined below.
Please also note the Australian Consulate-General does not manage enquiries relating to visas, immigration-citizenship or entry-exit requirements to Australia, New Caledonia or Wallis-and-Futuna, or Canada and we are unable to escalate applications or issues with the authorities in Australia, New Caledonia or Wallis-and-Futuna, or Canada.
Please read carefully all the information provided below and contact relevant authorities directly.
How to obtain a police and character clearance report from Australia
Under the Australian Privacy Act, the Australian Consulate-General in Noumea cannot obtain confidential information on Australian citizens or residents of Australia from any Australian police force. Only the individuals themselves may obtain this information directly from the relevant state, territory or federal police force.
Australians abroad often need police or character certificates for such purposes as court requirements, residency permits or securing employment. Australian Citizens requiring such certificates should contact the appropriate Australian Federal, State or Territory Police Force.
The type, cost and application forms required for clearance certificates vary from state to state. Any State or Territory in Australia will be able to provide at least one of the following certificates:
Certificate issued on the basis of fingerprints;
Certificate issued on the basis of a name check; and
National Police Clearance Certificate.
Australian Citizens seeking to obtain any form of clearance certificate should be advised that the Australian Federal Police (AFP) in Canberra could issue a National Police Clearance Certificate that covers criminal records in all states and territories, except Queensland. The AFP has advised that this certificate is acceptable in all countries. You should confirm that the requesting local authority would accept this certificate.
ACT
AFP Criminal Records
Locked Bag 8550
CANBERRA CITY ACT 2601
Phone: +61 2 6140 6502
Email: Criminal Records ([email protected])
More information about National Police Checks is available on the website of the Australian Federal Police (AFP).
How to obtain a police and character clearance report in New Caledonia and in Wallis-and-Futuna
People seeking to obtain a police clearance (extrait de casier judiciaire) from authorities in New Caledonia or in Wallis and Futuna should contact the Courts of Appeal in these countries. You should confirm that the requesting authority will accept these police clearances.
Further information, including on how to request a police clearance in the New Caledonia and in Wallis-and-Futuna, is available
For New Caledonia, on the website of the Court of Appeal of Noumea at https://www.cours-appel.justice.fr/noumea/casier-judiciaire
For Wallis-and-Futuna, on the website of the Court of Appeal of Noumea at https://www.cours-appel.justice.fr/noumea/casier-judiciaire and at https://www.cours-appel.justice.fr/noumea/tribunal-de-premiere-instance-de-matautu
For other French regions and collectivities, please check the website Demande d'extrait de casier judiciaire (bulletin n°3) | Service-public.fr
Translation and interpretation services
People needing translation or interpretation support, including for certified translations of documents, should contact registered translators and interpreters in Australia and in the French Pacific Collectivities as appropriate. Information and contacts for translation and interpretations services are available under useful links at Translation Services.