For specific COVID-19 information and instructions from relevant authorities in Australia (including on Australian travel and quarantine exemptions) and in the French Pacific, please consult our front page at https://noumea.consulate.gov.au/nmea/home.html.
COVID-19 travel restrictions are in place in Canada which can be subject to change at very short notice. Canadian authorities advise foreign nationals who qualify for the fully vaccinated traveller exemption can enter Canada for discretionary travel. Canadian authorities recommend foreign travellers to check if they qualify for the exemption and to read further information available on Immigration and Citizenship – Who can travel to Canada.
Canadian authorities advise Canadian citizens must enter Canada on a Canadian passport if arriving by air.
Canadian authorities invite Canadian citizens travelling or living overseas to register their details on the Canadian consular registrar.
Regarding visa enquiries for Canadian citizens travelling overseas, Canadian authorities advise every foreign country or territory decides who can enter or exit through its borders and that Canadian authorities cannot intervene on your behalf if you do not meet your destination’s entry or exit requirements. For information on visa and entry requirements applicable to Canadian citizens, Canadian authorities advise to check these requirements with the Foreign Representatives in Canada.
Canadian citizens travelling or living overseas who wish to vote in Canadian elections should contact the Consular Section of the Canadian High Commission in Canberra for information and assistance.
Under the Consular Sharing Agreement with Canada, the Australian Consulate-General in Noumea can provide some consular assistance to Canadian citizens in New Caledonia and in Wallis and Futuna. For assistance to Canadian citizens, please contact us at [email protected]. At any time, you may also contact the 24/7 Canadian Emergency Watch and Response Center in Ottawa (email: [email protected] – phone +1 613 996 8885 with call collect accepted where available).
Canadian citizens living in New Caledonia and requiring official documents, including Canadian passports, should contact the Consular and Passport Section of the Canadian High Commission in Canberra for assistance. Check out also the Canadian travel advice for New Caledonia.
Canadian citizens living in Wallis and Futuna and requiring official documents, including Canadian passports, should contact the Consular and Passport Section of the Canadian High Commission in Wellington for assistance.
Please note Canadian consular assistance mailboxes work on a triage basis. If your request requires urgent attention, please mark URGENT in your email subject.
Further information, including Canadian passports and other forms, is available at www.australia.gc.ca.
Please note the Consular Sharing Agreement with Canada does not extend to assistance with Canadian visas, transits, immigration, biometric data collection, work, study, taxation, trade or social security enquiries. These matters are managed by Canadian Immigration and Citizenship Services. People requiring information on Canada should consult the websites of the Government of Canada and of the Immigration Refugees Citizenship (IRCC) and check the IRCC Web Form if you have an application in process to check your application status online and find answers to your questions in the Canadian Help Centre. You may also contact the Canadian Immigration Service of the Canadian Consulate-General in Sydney, Australia (email: [email protected] – phone: +61 2 9364 3000). Please note the mailboxes of Canadian Immigration and Citizenship Services work on a triage basis. If your request requires urgent attention, please mark URGENT in your email subject. Please also contact your airline or travel agent for assistance as well as your diplomatic or consular representation in Canada.
The Australian Consulate-General in Noumea cannot provide advice on Canadian visa-immigration including eTAs and transit visas, biometric data collection, work permits or employment, taxation, social security, trade or study enquiries. These matters are managed by Canadian Immigration and Citizenship services. People should contact Canadian Immigration and Citizenship services directly for advice and assistance.