Australian Consulate-General
Noumea, New Caledonia
French Polynesia, Wallis and Futuna

Assistance to Canadian citizens

COVID-19 – IMPORTANT INFORMATION TO READ


Canadian citizens and residents of Canada

Due to COVID-19 travel restrictions, please note only Canadian citizens and permanent residents of Canada, as well as specific other categories of foreign nationals and refugees, are able to enter Canada at this time. Further information is available on the Canadian Immigration and Citizenship website – Who can travel to Canada.


Residents of French Polynesia

Due to the US decision to refuse entry to travellers including those arriving from the Schengen Area, airlines operating flights from Papeete to Paris and back may need to transit via Vancouver, Canada. These transits require a visa that will need to be obtained by individual travellers from Canadian Immigration services.

Applications for this visa must be done through the following website: https://www.canada.ca/fr/immigration-refugies-citoyennete/services/visiter-canada/ave/demande.html

The Canadian immigration website states that, due to COVID-19 repercussions, processing times for Canadian visa applications may take longer than usual and Canadian authorities will give priority to applications lodged by:

  • Canadian citizens trying to return to Canada,
  • vulnerable people,
  • people providing or supporting essential services in Canada.

The Australian Consulate-General in Noumea and the Australian Consulate in Tahiti are not authorised by Canadian authorities to provide information on visas for Canada.

The Diplomatic Office at the Cabinet of the French High Commission in French Polynesia remains the main point of contact for all consular and diplomatic questions in French Polynesia.


Contact with Canadian authorities

Please note Canadian consular assistance or visa-immigration mailboxes work on a triage basis. If your request requires urgent attention, please mark URGENT in your email subject.

The Australian Consulate-General in Noumea is not authorised by Canadian authorities to provide advice on visas to Canada.

 

Assistance to Canadian citizens

Under the Consular Sharing Agreement with Canada, the Australian Consulate-General in Noumea can provide some assistance to Canadian citizens in New Caledonia, French Polynesia and Wallis and Futuna. For urgent assistance to Canadian citizens in the French Pacific, please contact us at [email protected].

Canadian citizens travelling or living overseas are invited to register their details on the Canadian consular registrar.

Canadian citizens must enter Canada on a Canadian passport if arriving by air.

Canadian citizens living in New Caledonia and requiring official documents, can contact the Consular and Passports Section of the Canadian High Commission in Canberra for assistance.

Canadian citizens living in French Polynesia or Wallis and Futuna and requiring official documents, can contact the Consular and Passport Section of the Canadian High Commission in Wellington for assistance.

Canadian citizens travelling or living overseas who wish to vote in Canadian elections can contact the Consular Section of the Canadian High Commission in Canberra for information.

Please note Canadian consular assistance mailboxes work on a triage basis. If your request requires urgent attention, please mark URGENT in your email subject.

Further information, including passport and other forms, are available at www.australia.gc.ca.

 

Information to foreign nationals

Please note the Consular Sharing Agreement with Canada does not extend to the assistance of foreign nationals with immigration, work, study or visa enquiries.

The Australian Consulate-General in Noumea and the Australian Consulate in Tahiti cannot provide advice on Canadian visa-immigration, work permits or employment, or study enquiries.

For foreign nationals requiring further information about Canadian visa-immigration, employment, study or entry requirements, please consult the Government of Canada website or the Immigration Refugees Citizenship (IRCC) website for information pertaining to visas.

Foreign nationals must contact the Visa-Immigration office of the Canadian Consulate-General in Sydney (email: [email protected] – phone: +61 2 9364 3000) for assistance and further information, including on biometric data collection and to find the application centre closest to your country of residence. Please note you will need to travel outside of your country of residence for your biometric details to be collected at an authorised application centre and that these are on appointment only.

Please note the mailbox of the visa-immigration section of the Canadian Consulate-General in Sydney works on a triage basis. If your request requires urgent attention, please mark URGENT in your email subject.