COVID-19 – IMPORTANT INFORMATION AND INSTRUCTIONS TO READ
Canadian citizens and residents of Canada
Due to COVID-19 travel restrictions, please note only Canadian citizens and permanent residents of Canada, as well as specific other categories of foreign nationals and refugees, are able to enter Canada at this time. Further information is available on the Canadian Immigration and Citizenship website – Who can travel to Canada.
For further advice, please contact the Consular Services Section in Wellington ([email protected]) if you are in French Polynesia or the Consular Services Section in Canberra ([email protected]) if you are in New Caledonia. Canadian citizens or permanent residents of Canada in the French Pacific requiring urgent assistance can contact us at [email protected].
Visas including eTAs, Transit and other visas to Canada
Please note the Australian Consulate-General in Noumea and the Australian Consulate in Tahiti are not authorised by Canadian authorities to provide advice on visas to Canada.
Immigration Canada advises that people requiring information on visas to Canada should consult the Immigration Refugees Citizenship (IRCC) website.
Persons who are exempt from the travel restrictions and require a work, transit, eTA or visitor visa must lodge their application online. Canadian Immigration authorities advise to use the Come to Canada tool to find out what travel document (visa) for which to apply and that instructions vary depending on where people are applying from (inside or outside Canada).
For people in or from French Polynesia scheduled to travel on French territorial continuity flights to and from Tahiti and Paris transiting in Canada (Vancouver), please also check the recommendations provided by the French High Commission in French Polynesia.
Foreign nationals needing further assistance with their visa applications to Canada, including eTAs, should contact the Visa-Immigration section of the Canadian Consulate-General in Sydney or the Visa Section of the Canadian Embassy in Paris. For consular assistance, please contact the French Consular Services in Canada or your diplomatic or consular representation in Canada as appropriate. Please also contact your airline or travel agent for assistance.
Contact with Canadian authorities
Please note Canadian consular assistance or visa-immigration mailboxes work on a triage basis. If your request requires urgent attention, please mark URGENT in your email subject.
The Australian Consulate-General in Noumea and the Australian Consulate in Tahiti cannot provide advice on Canadian visa-immigration, work permits or employment, taxation, social security, trade or study enquiries.
Assistance to Canadian citizens
Under the Consular Sharing Agreement with Canada, the Australian Consulate-General in Noumea can provide some assistance to Canadian citizens in New Caledonia, French Polynesia and Wallis and Futuna. For urgent assistance to Canadian citizens in the French Pacific, please contact us at [email protected].
Canadian citizens travelling or living overseas are invited to register their details on the Canadian consular registrar.
Canadian citizens must enter Canada on a Canadian passport if arriving by air.
Canadian citizens living in New Caledonia and requiring official documents, can contact the Consular and Passports Section of the Canadian High Commission in Canberra for assistance.
Canadian citizens living in French Polynesia or Wallis and Futuna and requiring official documents, can contact the Consular and Passport Section of the Canadian High Commission in Wellington for assistance.
Canadian citizens travelling or living overseas who wish to vote in Canadian elections can contact the Consular Section of the Canadian High Commission in Canberra for information.
Please note Canadian consular assistance mailboxes work on a triage basis. If your request requires urgent attention, please mark URGENT in your email subject.
Further information, including passport and other forms, are available at www.australia.gc.ca.
Information to foreign nationals
Please note the Consular Sharing Agreement with Canada does not extend to the assistance of foreign nationals with visa, immigration, work, study, taxation, trade or social security enquiries.
The Australian Consulate-General in Noumea and the Australian Consulate in Tahiti cannot provide advice on Canadian visa-immigration, work permits or employment, taxation, social security, trade or study enquiries.
For foreign nationals requiring further information about Canadian visa-immigration, employment, trade, study, taxation, social security or entry requirements, please consult the Government of Canada website or the Immigration Refugees Citizenship (IRCC) website for information pertaining to visas.
Foreign nationals must contact the Visa-Immigration office of the Canadian Consulate-General in Sydney (email: [email protected] – phone: +61 2 9364 3000) for assistance and further information, including on biometric data collection and to find the application centre closest to your country of residence. Please note you will need to travel outside of your country of residence for your biometric details to be collected at an authorised application centre and that these are on appointment only.
Please note the mailbox of the visa-immigration section of the Canadian Consulate-General in Sydney works on a triage basis. If your request requires urgent attention, please mark URGENT in your email subject.